Personal development

  • Asking for recognition 
    It’s an oft-uttered sentiment that FMs only receive attention when something goes wrong, so it is important to ensure that the team is thanked for a job well done – even if you have to ask for it, says Laura Birnbaum.
  • Procrastination seldom serves us, but we can overcome it with a combination of enjoyment and rewards, says Victoria O’Farrell.
  • Jamie Harris speaks to Russell Wood – an ambitious facilities manager who has climbed his career ladder “about five or six years sooner than expected”. His company, Close Brothers Asset Management, has been rewarded through putting its faith in him. Here, he details what he’s learned along the wa...
  • Tom Booton was an officer in the Royal Navy before discovering FM and spending more than 10 years working for Mitie and Anabas before taking his current in-house role as head of corporate real estate at The Law Society two years ago. We ask Tom to share his experiences.
  • Getting ‘buy-in’ on a particular project or initiative often rests on how well you present your case. You may also be required to speak to potential clients, or present to an external audience to share best practice with peers.
  • Emotional intelligence, the capacity for recognising our own feelings and those of others for managing emotions well in ourselves and in our relationships, is an essential component of the buyer/provider relationship, as Liz Kentish explains
  • Changing your way of thinking can improve your communication skills at work, says Anne Lennox-Martin. Neuro-linguistic programming is one method that can reap rewards in negotiation and communication at the workplace
  • How can training in facilities management, and qualifications give you the edge in your facilities management career and is it worth it? FM World explores
  • Achievement of a qualification demonstrates your skills, knowledge and competence, but is it also a key factor in building self-esteem and confidence?