Group Residence Manager (FM lead)

University of the Arts London is a higher education institution specialising in art, design, fashion and media. We are a collegiate university comprising six constituent colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.

The university is Europe's largest provider of education in art, design, fashion, communication and the performing arts. It brings together 19,000 students from over 100 different countries, including 2,250 further education students, 14,000 undergraduates and 2,700 postgraduate and research students.

Reporting to the Residential Operations Manager, you will lead the facilities management across the residential buildings delivering an impeccable and sincere service to create a first class student experience. You will be responsible for creating and delivering an effective service that will exceed expectation and imbed continual change and innovation. You will ensure all properties provide safe, secure and affordable accommodation.

The successful candidate will possess significant experience of facilities management in a similar, consumer led, environment (residential, hospitality, hotels etc.) and on a comparable scale.  You will have extensive experience of leading teams, with a proven track record of implementing and delivering policies and procedures to improve facilities services. You will possess demonstrable experience in providing a ‘best in class’ service with a proven track record in motivating and mentoring diverse teams. This post will suit individuals who enjoy autonomy with the freedom to provide innovative and cutting edge solutions to create a culture of service excellence.

For a confidential discussion and/or full job details please contact our advisors Charlotte MacGregor ( ) or Michael Hewlett ( ) of The Management Recruitment Group on 0208 892 0115.

Details of the benefits of working at UAL can be found at

Closing date for applications: Sunday 8th April 2018

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