Residences Director (Nottingham)

University Partnerships Programme (UPP) is the leading provider of on-campus student accommodation infrastructure and support services in the UK. They have more than 35,000 rooms under management or in construction through long-term partnerships with 16 leading UK universities. With over 800 employees, they work to deliver the very best student experiences, together with great universities. Their range of services includes; funding, design, build and operation of student accommodation.

Having invested over £2 billion to date, they intend to invest another £1 billion delivering great services, in long term partnerships with outstanding universities.

Since 2002 UPP (Nottingham) has worked in partnership with Nottingham Trent University and provides hard, soft and security FM services to residents of 4,402 rooms.

Reporting to the Regional Director (Central Region) the Residences Director is responsible for delivering the hard, soft and security services to the 3 SPV’s at Nottingham Trent University. You will be accountable for overseeing and managing the interactions of the student population living in the community. You will manage the liaison and performance monitoring between the University and UPP; ensuring Health, Safety, Environmental & Quality compliance, and plan and deliver the annual PPM and lifecycle programmes within defined timescales and budget. The role will suit individuals with a passion for making a difference and devising innovative solutions focused on enhancing the student experience.

The successful candidate will possess significant experience of operational management in a comparable environment (e.g. residential, hospitality, hotels or education) and on an equivalent scale.  You will have extensive experience of leading and managing teams, with a proven track record of implementing change management and delivering performance improvement.  A high level of commercial acumen is vital, with budget management, including setting and achieving financial targets, being a key aspect of the role.  Demonstrable success in creating a culture of exceptional service delivery is essential.

To arrange a confidential discussion and to request the full briefing particulars, please contact Michael Hewlett ( ) or Charlotte MacGregor ( ) or on 020 8892 0115.

Closing date for applications is Sunday 20th May 2018 at 5pm.

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