This is an exciting time to join our Business & Industry team. Due to an increase in sales, retention and ongoing growth plans for the division, we are seeking a Subject Matter Expert in Cleaning, to become the Lead of Cleaning Solutions and provide innovative Cleaning solution ideas, pricing and service delivery solutions for our new business and major rebid activities within the Business & Industry sector.

You will be using your expert Cleaning experience and knowledge to lead creative innovation and differentiation to the Cleaning propositions that we offer.

Responsibilities will include:

• Providing the service delivery solutions when developing tender responses, either new business, growth on existing or retention
• Providing detailed & costed solutions/operational models for our Cleaning and other related service offerings
• Providing detail on the required consumables, equipment, resource loading & cleaning regimes
• Influencing the development of a cost model for the various differing workplace cleaning solutions depending of the client type
• Developing and responding with detailed Cleaning Method Statements
• Visiting client sites and undertaking site inspections, as required during the bid process to assist with your recommendations
• Engaging with relevant suppliers for consumables or equipment required
• Attending Cleaning Forums and Industry Events
• Working as a key partner in developing innovation and Cleaning service offers and value propositions
• Supporting the Business Development Management team, providing service line insights into innovation and operational solutions prior to any Request For Proposal (RFP) process in support of targeting and business development process
• Acting as the solution continuity into operational delivery and mobilisation - handing off to the mobilisation and operational lead
• Positively developing internal relationships across the Business Development and Operations teams as well as other functions including Finance and HR
• To actively network with BIFM on behalf of the Business and Industry sector and ensure new ideas and opportunities are cascaded throughout the sector

Experience required:

Education/Qualifications

• Good standard of education
• BICS Memberships (desirable)
• Analytical and Modelling capability - advanced use of Excel (desirable)

Working experience/Personal attributes

• A proven operational & technical cleaning expert - have led cleaning operations, with the ability to provide pricing and innovative & modern solutions such as the potential for Artificial Intelligence or advanced technology
• Passionate about cleaning and the science behind cleaning
• Written ability to draft responses to technical questions, statement of requirements, and service delivery solution narrative
• Ability to communicate at all levels both internally and externally, having a professional approach at all times
• Can develop relationships well and is a good listener

The OCS Group is one of the UK's leading providers of facilities management and property support services, employing over 25,000 people in the UK. We have been at the forefront of developing integrated Facilities Management, becoming a seamless extension of our clients' businesses by delivering best in class services. How have we achieved such success? It is through our dedicated teams of industry experts who work in partnership with our clients to deliver innovative FM solutions.