AXA UK - Workplace Manager (South)

*Key sites: London, Weybridge, Redhill and Tunbridge Wells*

Join the number 1 global insurance brand as a Workplace Manager and develop your career with a world leader. 

The purpose of the Workplace Manager role is to manager a number of designated sites to deliver safe, functional, agile and cost effective workplaces for AXA Employees. 

What you will be doing: 

Facilities Management:  To manage services to meet the operational needs of the Businesses in a professional and cost efficient manner achieving the best balance between cost, standards and risk.  Measure, manage and reduce AXA’s overall environmental footprint by implementing energy efficiencies.

Supplier Relationship Management:  Manage local operational relationships between AXA and third party suppliers to maximise the benefits from contracts to AXA. Ensure that SLA’s and KPI’s are achieved and that service failures are remedied or escalated.  Drive innovation in processes and service delivery.  Build a sustainable “win-win” partnership with the FM Service provider.

Demand Management:  Strategic space planning.  Promote the benefits and seek opportunities to implement agile working to reduce.  Challenge business requests for additional space or desks and office moves and seek opportunities to reduce occupied space wherever possible.

Stakeholder Management:  Develop role as trusted Business Partner, building relationships with key stakeholders, understanding and challenging the business requirements.  Stakeholders include IT, Health & /safety, BCP, Internal Comms, local managers and AXA Tech.  High quality, timely and relevant communication to internal customers at all levels.

Project Management:  Support the Building Project Manager in the delivery of property projects for the region e.g. office refurbishment, relocation, plant and equipment replacement and fabric maintenance, ensuring that business disruption is minimised and internal customers are informed when necessary.

Finance:  Delivery of all services required within the agreed budget.  Achieving best value for money in delivery of property services and projects.  

Risk Management:  Identification, mitigation and reporting of business continuity, physical security, statutory compliance and financial risks relating to the properties.  BCP team member for the sites.

Statutory Compliance:  Ensure that the sites comply with all statutory legislation, regulations and AXA's policies, including but not limited to Health & Safety, Control of Asbestos, Environmental Management, Control of Contractors, Building Regulations, Fire Regulations and Security.  Accountable for all aspects of Health and Safety relating to the ownership, occupation and maintenance of the properties. 

Business Services:  Manage the Business Services teams to deliver professional and cost efficient services e.g. reception, post room and porterage.

Qualifications

MIWFM

Educated to Degree level or Graduate Calibre 

IOSH Qualified

Skills and Knowledge

Strong communication, negotiation and presentation skills

Strong influencing and relationship management skills

Good written and numerical skills

Up to date understanding of Facilities Management.

Sound understanding of relevant Health & Safety legislation.

Project management skills

Self directed analysis report writing

Proficient in the use of Microsoft Office 

Experience

Significant Property or Facilities Management experience

Budget management

Management of multiple sites

Management of third party suppliers

About AXA

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. We’ve been recognised as one of the Sunday Times Top 25 Best Big Companies to work for. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

We’re proud to be part of the AXA Group, the number one global insurance brand and a worldwide leader in financial services, providing corporate support services to a whole range of AXA UK businesses. From how we use the latest technology to exploring new channels to market, our impact is far-reaching, wide-ranging and ever-evolving. We actively encourage our people to think differently. Because only by challenging the status quo will we push AXA onto even greater things.

What We Offer

As you’d expect from a global leader, our reward package is a world-beater – here’s a small selection of our current benefits.

• Bonus Scheme linked to yours and the company’s performance 
• Pension scheme with employer contributions as well as your own
• 28 days holiday increasing with service plus bank holidays
• Interest free season ticket loan scheme
• Share Plan Scheme Flexible benefits scheme