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Workspace Manager

Employer
Maxwell Stephens Ltd
Location
London (Central), London (Greater)
Salary
Up to £40,000 + Corporate Benefits & Opportunities
Closing date
13 Apr 2019
Reference
PR/000604

Job Details

Maxwell Stephens have been assigned by a corporate company to recruit an experienced Workspace Manager.

The role includes managing and coordinating workspace activities in centres across the UK making sure that all the sites are kept spic and span and in full working order, so they have a great working environment.

Key Responsibilities

  • You’ll be supervising all workspace service providers at their regional sites, preventative and reactive, making sure workspace standards are perfect, and all statutory obligations are stuck to, across all regional sites. 
  • You’ll work closely with the Helpdesk team to ensure all reactive maintenance and incident management is effective.
  • You’ll co-ordinate the roll out of Workspace initiatives to all regions. For example, if they change cleaning or recycling contracts, you’ll be the one making sure that it goes smoothly, and each centre understands what will happen and when.
  • You’ll keep an eye on Workspace spending against budget; coding incoming invoices on the invoicing system and sorting out discrepancies and/or over-spends so we make sure they are on budget.
  • You will be working with service providers to ensure quality of work and quotes against required works meet company standards.
  • Working with the Head of Department, you’ll help with Service Charge or neighbour disputes, where necessary, and attend Tenant Meetings when possible to make sure they input to ideas and issues at each site.
  • You’ll keep track of all regional contractual agreements, compliance records and complete all required H&S documentation making sure that they are all up to date and, where applicable, copied to the Legal team.
  • You will use Helpdesk reports identify trends and themes and put plans in place to sort things out before they happen.
  • You’ll co-ordinate and complete PPM schedules for all sites so that standards don’t slip and identify issues before they become expensive problems.
  • To understand and implement Health and Safety procedures including; working with the H&S team, participating in H&S inspections, carrying out routine risk assessments and to be part of the emergency evacuation team.

Person Specification

  • Experience of multi-site facilities that includes experience of hard and soft maintenance and working with suppliers.
  • To be brilliant with people with a natural customer service style.
  • To be obsessive about the detail
  • Brilliant organisational skills so you get the most from your day.
  • IOSH Managing Safely, or similar.
  • Customer service is at the centre of this role. Interpersonal – keeps emotions under control; demonstrates active listening skills, shows empathy and responds appropriately.
  • A natural ability to be solutions orientated, spotting opportunities, and doing something about them.
  • To be able to keep yourself motivated and driven.

If you think you’d be a good fit for this role, send your CV to cv@maxwellstephens.com in order to be considered.

Company

Maxwell Stephens is here to help with the full range of recruitment services in the facilities management industry. We are a specialist service supplier, achieving world-class results through our unique combination of focus, knowledge and industry experience. Our in-depth understanding, backed by state-of-the-art technology, means you can count on us for recruitment services that are second to none - whether you're a client or a candidate. Our experience and expertise means we can deliver solutions for facilities and property professionals at all levels, from graduate trainee through to board director. We work across the whole sector. www.maxwellstephens.com

Company info
Website
Telephone
0207 118 4848
Location
Golden Cross House
8 Duncannon Street
London
Greater London
WC2N 4JF
GB

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