Director of Commercial, Residential and Campus Services
The Director of Commercial, Residential and Campus Services is responsible for leading the strategic and operational development of the University’s portfolio of commercial, residential and campus services, driving income, gaining value and offering exceptional services. This supports our academic vision as well as making an influential financial contribution to the University’s budgets. The Director will shape and drive the University’s commercial assets to maximise and increase the year round returns from the estate and our commercially trading services, whilst leading a team to provide customer focused facilities and hospitality services that support world-class academic activities and exceptional student experience.
We are seeking an industry-leading professional with significant experience of operational & commercial management in a comparable environment (e.g. residential, hospitality, hotels, retail or education) and on an equivalent scale. You will have extensive experience of leading and managing teams, with a proven track record of implementing change management and delivering performance improvement. A high level of commercial acumen is vital, with budget management including setting and achieving financial targets being a key aspect of the role. Demonstrable success in creating a culture of exceptional service delivery is essential.
This role provides the opportunity for an ambitious commercial leader to develop an industry-leading and acclaimed portfolio of commercial, residential and campus services across one of the most diverse and beautiful campus environments in the UK. The Candidate Brief can be viewed at https://online.flippingbook.com/view/846153/
The University of Exeter estate comprises over 360,000 square metres of academic, administrative, commercial and residential accommodation on 430 acres of land across Devon and Cornwall. We are currently in the early stages of a programme to invest c.£450m to deliver the physical and digital environment we need to support world-class research and an internationally excellent education, accommodating our students and our world leading academics in exceptional teaching, learning and research spaces.
The University of Exeter is a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2019). We combine world-class teaching with world-class research, having achieved a Gold rating in the Teaching Excellence Framework Award 2017. 98% of our research was rated as being of international quality in the 2014 Research Excellence Framework. With over 22,000 students and 5,500 staff from 180 different countries we offer a diverse and engaging environment in which to work.
To arrange a confidential briefing discussion to learn more please contact our retained search advisor Michael Hewlett at The Management Recruitment Group.
Closing date for applications is 12th May 2019. Final interviews will be held on 20th June 2019.
The University of Exeter is an equal opportunity employer. We are officially recognised as a Disability Confident employer and an Athena Swan accredited institution. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.
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