University Partnerships Programme (UPP) is the leading provider of on-campus student accommodation infrastructure and support services in the UK. They have more than 35,000 rooms under management or in construction through long-term partnerships with 16 leading UK universities. With over 800 employees, they work to deliver the very best student experiences, together with great universities. Their range of services includes; funding, design, build and operation of student accommodation.
Reporting to the Regional Director, the Residences Manager will be fully accountable for our new state of the art new building at Elena Rosa House in Stratford https://halls.london.ac.uk/eleanor-rosa. You will be responsible for delivering the contracted services across all aspects of operational FM to ensure continuous improvement which will enhance the student experience.
The successful candidate will possess significant experience of operational management in a comparable environment (e.g. residential, hospitality, hotels or education) and on an equivalent scale. You will have extensive experience of leading and managing teams, with a proven track record of implementing change management and delivering performance improvement. A high level of commercial acumen is vital, with budget management, including setting and achieving financial targets, being a key aspect of the role. Demonstrable success in creating a culture of exceptional service delivery is essential.
The competitive benefits package includes bonus up to 20%, Scottish Widows pension, life assurance, health insurance and private medical insurance.
To arrange a confidential discussion and to request the full briefing particulars, please contact Hayley Mintern or Charlotte Turedi.
Closing date for applications is Sunday 26th May 2018 at 5pm.