This long establish client has a fantastic opportunity for an experienced Operations Director to lead the operations function through one of the most exciting redevelopments within London.
As part of the leadership team, you will report directly into the CEO and will have the opportunity to formulate and implement wholesale reform of the operational strategy. You will work closely with other departments to modernise the service delivery and ensure a customer service led approach. Leading a team, you will have responsibility for operational service delivery in areas such as:
- Capital Projects
- Building Maintenance
- Utility Management
- Cleaning and Waste
You will be a an experienced operations professional with a background in managing multi-discipline FM contracts against SLA's and KPI's. You will have demonstrable experience in managing compliance against statutory obligations and risk management. The ability to manage complex service charge budgets, tender processes and negotiate third party contracts. For more information please contact Alistair Carter.