Soft FM Contracts Manager

Worcester, Worcestershire
Salary – Min £41k to Max £51k plus excellent benefits
20 Jun 2019
20 Jul 2019
Contract Type
Full Time

Soft FM Contracts Manager

Salary – Min £41k to Max £51k plus excellent benefits

Based – Worcester



Place Partnership Ltd is a young, dynamic and growing property services Company, based in Worcester. Established as the first multi-agency joint property vehicle of its kind in the UK to deliver a wide range of diverse property services including strategic asset management, property management, facilities management, project management and energy management to our public sector partners, across Worcestershire, Herefordshire, Shropshire and Warwickshire.


We have an opportunity for a experienced and enthusiastic Soft FM Contracts Manager to lead on the development and delivery of Soft FM services. Working to the Associate Director – Facilities Management, you will be responsible for the delivery of cleaning, grounds maintenance, waste management, security and catering services to meet client requirements. You will be instrumental in driving efficiencies and adding value through effective contract management and looking at ways to improve service delivery. Key accountabilities include:

• Monitoring contract performance and ensuring that SLA's and KPI's are met and you will produce monthly performance reports including responsibility for managing P&L

• Monitoring Soft FM supplier financial performance against contract requirements, including responsibility for monitoring budgets and managing P&L

• Working in partnership with the client to deliver maximum value through soft FM contract delivery

• Identifying opportunities for service improvement through contract delivery and identifying areas for savings 

• Managing health & safety and compliance requirements across the client portfolio 

• Driving performance standards across all FM services 


You will be degree qualified (or equivalent) in a Facilities Management / Property related discipline and will have a proven track in contract management and delivery. You will be a member of the IWFM, preferably at Member IWFM level. You will have substantial knowledge of Soft FM services and contract management. Proven track record in delivering Soft FM tender processes, contract specification and design and delivering savings through effective service delivery and contract management. Above all you will be passionate about Soft FM services and delivering solutions to our clients. You will have the ability to work in a fast-paced environment and will have the ability to meet key deadlines.  Above all you will be a self-starter with a ‘can do’ attitude with a real drive to deliver.  


• Excellent salary package

• 25 days leave increasing to 30 days after 5 years’ service

• Defined contribution pension scheme  

• Excellent CPD and development and career progression opportunities

• Being part of an experienced asset management team

• Payment of professional membership fees

• Childcare vouchers, discounted gym membership and shopping discounts

• Opportunity to be part of a unique, forward thinking, progressive and ambitious Property Services organisation 


We are a progressive company that is looking to expand and grow. This is a really exciting time to join Place Partnership and a fantastic opportunity for new talent to help shape and develop our business. If you are enthusiastic about property and energy management and feel you can add value to our team, please send your CV with a covering letter to - Click Apply

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