General Manager
- Employer
- Boden Resource
- Location
- Southall, London (Greater)
- Salary
- £40K - £45K + Company Benefits
- Closing date
- 2 Aug 2019
- Reference
- MB39
View more
- Specialist Area
- Facilities management (main)
- Job Level
- Manager / Supervisor
- Sector
- Healthcare
- Contract Type
- Permanent
- Hours
- Full Time
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General Manager
Southall
£40K - £45K
Boden Resource are actively recruiting a general manager for a large healthcare site based in Southall. This role is with a large FM services provider and the ideal candidate will have a healthcare background and a complete knowledge of delivering soft services.
The Role:
- Understand and deliver all contract terms
- Ensure systems are in place for capturing, managing and reporting performance
- Deliver all contractual requirements within agreed timeframes
- Attend appropriate meetings with client and heads of departments
- Liaise with client to identify, develop and implement service improvements
- Ensure staff work in accordance with Company and Trust procedures at all times
- Ensure quality monitoring and satisfaction audits are undertaken and action plans completed
- Liaise with users to identify, develop and implement service improvements
- Investigate and respond to user complaints
The Candidate:
- To have a knowledge of soft service delivery in hospitals
- To have excellent communication skills in order to liaise with a broad range of people
- To possess excellent management skills in order to organise and deliver a consistently high standard service
- To demonstrate sound judgement and critical decision making
- To continually strive for simple, efficient ways of working
- To have a good understanding of H&S, particularly in a healthcare setting
- To be commercially aware and take ownership for the financial performance of the service
- Excellent communication and people management skills
- Strong financial acumen
- Organised and considered approach to problem solving
- I.T. literate
If you are interested in this vacancy, please apply via this advert or alternatively contact Matt Brown on 01217021464.
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