Facilities Assistant

A great opportunity to join a well-established facilities management team at leading leisure attraction, Chill Factore.  The role is full-time and interim for up to 6 months.  The successful applicant will, together with the Head of Facilities Management, be responsible for the warm-side of the Centre.  He or she will help to oversee, manage and maintain the day-to-day operations of the building.  Their key responsibilities will be as follows:

• To undertake repairs throughout the building where required.
• To ensure that all warm side elements of the facility are maintained to a high standard.
• To ensure that the facility takes a guest orientated approach to presentation and cleanliness.
• To assist in the auditing of external contractors ensuring that their service provision is in line with contracts.
• To review all service charge contracts with the Head of FM to ensure best service and value for money.
• To make recommendations for improvements to building/facilities provided.
• To ensure that all Health and Safety policies are implemented and that the department is in compliance with all legislation and guidelines applicable to the relevant areas.
• To ensure that all equipment around the facility (internal and external) is fit for use and well maintained.
• To ensure Health and Safety signage around the centre is compliant with the relevant regulations.

The successful applicant will need to know:

• Previous maintenance/facilities experience is desirable.
• An aptitude for problem solving and “hand-on” working.
• Ability to identify and fix problems with a minimum of management support.
• A working practical knowledge of Microsoft applications including Outlook and Excel.
• An ability to demonstrate a guest focused approach to all tasks. An ability to lead by example with high energy levels and able to interact at all levels with the whole team.
• Ability to deal with Guests and employees in demanding situations.
• Able to implement and drive a Values driven culture of delivering results through the team.
• Showing empathy/care/tact/interpersonal sensitivity/understanding towards others- to build and manage strengths amongst the team.
• An ability to build rapport with all levels of the team and the wider business which will deliver inspiration and delivery of results by the team.