Accommodation Operations Manager – Off Campus

Accommodation Operations Manager – Off campus

Warwick is a leading university, forward-looking and ambitious, where the starting point is always ‘anything is possible’. We consistently perform strongly in the UK league tables, We strive to lead rather than follow, and are renowned for our entrepreneurialism and cosmopolitan outlook.

Warwick’s Off Campus Accommodation is comprised of 2,000 beds across the surrounding areas of Coventry, Leamington Spa and Kenilworth. This business function provides accommodation to our students through properties leased from external landlords.

The Operations Manager will provide leadership to property management team and ensure all our properties are offering a safe and secure home for our students. You will develop and manage a supply chain including maintenance and cleaning, ensuring a quality service.

Alongside the day to day operational delivery, you will play a pivotal role in developing the customer service programme and enhancing the student experience to achieve our strategic aims of providing leading student accommodation. 

The successful candidate will have demonstrable experience in leading operational teams in a consumer led environment (residential, hospitality, hotels, apartments etc.) and on a comparable scale, with a proven track record of implementing change management and delivering performance improvement. A high level of commercial acumen is essential, including experience of budget management and setting and achieving financial targets. It would also be preferable for the successful candidate to have a knowledge of leasing and HHSRS. 

For a confidential discussion and/or full job details please contact our advisors Hayley Mintern (hayley.mintern@mrgpeople.co.uk) or Charlotte Turedi (charlotte.turedi@mrgpeople.co.uk) of The Management Recruitment Group on 020 8892 0115.

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