Site & Security Manager

Hours: 40 hours per week; will include some weekend working
Term: Permanent
Department: Operations
Reports to: Head of Operations & IT
Direct Reports: Assistant Site & Security Manager and Site Assistant(s),
Key Relationships: Out of hours Security Officers, Site Contractors, Curatorial and Exhibitions teams

Who We Are:

Dulwich Picture Gallery, founded in 1811, is the world’s first purpose-built public art gallery. We care for and display our outstanding collection of Old Master paintings within Sir John

Soane’s pioneering architecture. As an independent gallery, we remain true our founders’ purpose of presenting art ‘for the inspection of the publick’ while engaging as many people as possible, of all ages and backgrounds, through our creative programme.

Our Mission:

We are engaged in a continuous process of planning, delivery, evaluation and development in order to unlock the Gallery’s unique potential: our location, art and people

Our Vision:

Our mission is underpinned by our vision to secure the Gallery’s future as a welcoming, vibrant hub where you - everybody - can Find Yourself in Art

Our Vision in Action:

In the intimate setting of the world’s first purpose-built public art gallery

Find Yourself surprised by ‘oh-wow’ visual encounters

Find Yourself at home in a space where you feel welcome

Find Yourself transported by history and imagination

Find Yourself nourished by creativity and contemplation

Find Yourself connected with paintings and people

Find Yourself in Art

Our Values:

We are a hard-working, high-achieving team that values inter-departmental working and openness. We live out our values in our daily work and decision-making so that they are central to our identity.

We are:

Caring

We care for our collection, our audiences, our communities and each other

Risk Taking

We are ambitious and agile, valuing creativity and considered experimentation

Collaborative

We are open and communicative, creating and sharing opportunities through partnerships and projects

OVERALL PURPOSE

The Site & Security Manager is responsible for the smooth running of the Gallery building, Offices and Grounds by overseeing the management of the building and its facilities, and the provision of highly effective security.

The postholder oversees the site maintenance programme and functioning of the Gallery’s services. He or she takes a lead in security and ensuring high standards are maintained and oversees and works with a contractor to manage the out of hours security officers.

The Site & Security Manager will need to respond energetically to the site and security needs of the Gallery and will at times be required to work outside of regular office hours including weekend, late evening and early morning work depending on the Gallery’s schedule. The postholder will also be a key contact in the Gallery’s Emergency Response and Disaster Recovery Plans.

Security

• Coordinate the daily operational elements of security at the Gallery – its visitors, staff, buildings, collections and other assets
• Ensure that the Gallery meets its lender and Government Indemnity Scheme (GIS) security requirements
• Coordinate the provision of the Gallery’s out of hours security contractor
• Advise and assist in all aspects of site security. During working hours carry the duty mobile phone and be on call to assist in a security situation.
• Day-to-day management of the Gallery’s access control system including overseeing the issuing of ID passes and keys
• Directly assist in the provision of physical security during deliveries of artworks and be ‘responsible person’ with regard to the Gallery’s Known Consignor status and key contact in liaising with the Civil Aviation Authority
• Oversee the operability and maintenance of the alarms and CCTV systems, scheduling maintenance inspections and call outs with the relevant contractors
• Contribute to the design and implementation of Emergency Response and Disaster Recovery Plans

Maintenance

• Identify, prioritise and coordinate preventative maintenance for the site’s buildings and grounds, including the grade 2* listed Gallery building, in collaboration with the Head of Operations & IT
• Schedule regular maintenance inspections and repair call outs with facilities contractors including building, grounds, plant, cleaning and refuse contractors
• Assist in the drawing up of specifications for work to be undertaken by contractors
• Arrange for works to be undertaken and monitoring the progress of projects involving outside contractors
• Oversee the smooth running of the Gallery’s HVAC system so that the required conditions are maintained in the gallery at all times
• Schedule maintenance and inspection visits with the plant maintenance contractor
• Understand and control the Gallery’s automatic lighting control system

Health and Safety

• Comply with current requirements of Health and Safety, other relevant legislation and Gallery Policies and oversee the carrying out of weekly fire alarm and emergency lighting tests
• Work with Heads of Department to coordinate the provision of site safety inductions for new joiners
• Identify Health and Safety training needs of the team and organise accordingly
• Work closely with the Head of Operations & IT to create a safe working environment within the Gallery including identifying and mitigating risks

Management

• Manage and develop the Site and Facilities Assistant, identifying areas for development and training
• Effective rostering of casual and seasonal site support. Involvement in recruiting and training casual site staff as required
• Work closely with other teams to ensure Site support is sufficient for planned activity, including setting up and breaking down spaces for events and activities
• Work closely with the Visitor Services Manager to identify training needs for the Gallery Assistants in relation to health, safety and security/invigilation

Other duties

• Act as a key holder during working hours and be prepared to implement the Gallery’s evacuation and emergency response plan
• Be available to receive calls and attend site out of hours and assist in a site issue / emergency. There is a cross department call out rota in place.
• Use the Gallery’s Genie lift and rooftop cable-arrest system
• Assist the curatorial team with putting up displays and re-hanging artworks
• Be proactive and have a positive approach to staff and visitors
• Take on any other reasonable duties as required by the Head of Operations & IT

This job description cannot be considered to be exhaustive and other duties will be determined by circumstances as and when required.

Person specification
Essential attributes

• Experience of working in a role responsible for facilities management and buildings maintenance
• Experience of managing a small team
• Experience in providing security services in a building open to the public
• Experience of undertaking minor building maintenance and repairs (preferably in an historic building)
• Experience in coordinating emergency and evacuation procedures
• Basic IT skills
• Understanding of heating and cooling systems and building management systems
• Ability to establish a good rapport with others
• Good organisation skills
• Ability to manage own time and workload effectively
• This position requires a proactive and pragmatic problem-solver able to work under pressure and use own initiative

Desirable attributes

• Relevant qualification in Facilities Management
• IOSH certificate holder
• Skills in construction, plumbing, electrics, carpentry or decorating
• Art handling experience
• An interest in or experience of art and culture

Terms and conditions

Salary Range: Band D: £28,280 to £41,410 per annum.

Core Working Hours: 9am to 5pm, 5 days per week, with one-hour break for lunch. This role will require some early morning and evening duty work as the needs of the business dictate.

Leave entitlement: 25 working days per annum, plus statutory holidays and 2 additional non-contractual days may be added at the Gallery’s sole discretion.

Disclosure: The successful candidate will be required to undertake a basic disclosure check.

Pension: The Gallery auto enrolls employees into a pension scheme in accordance with Part 1 of the Pensions Act 2008.

Application process: The deadline for application is 5pm on 25 September 2019. Interviews are expected to take place w/c 30 September 2019.

To apply please send your CV and cover letter outlining your suitability for the role to: recruitment@dulwichpicturegallery.org.uk