FM Contracts Manager

Catch 22 are looking for an Interim Contracts Manager to work within one of the UK's leading charities. The primary objective is a full review of their existing service contracts - notably the primary provision of M&E and Hard Services via their main service provider.  

The charity has a London estate consisting of 2 buildings, taking up 26,000 sq/m and 16,000 sq/m respectively. This is a combination of office space and public space.  

Specifically, your role will involve:

• The day to day management of existing contracts
• A full review of ongoing contracts
• A review of procurement procedures across all contracts
• A commercial review of contract delivery
• The rebalancing of the relationship between service provider and end user to ensure that the needs of the charity are at the forefront of the maintenance delivery plan
• A review of ongoing performance - notably with the primary service provider
• The implementation of improvements - commercial, strategic and operational -  to ensure that the delivery of hard services meets the end users expectations; promotes a positive relationship between service provider and end user; is commercially viable for the service provider meets with improved service levels; is fit for purpose as part of a longer term asset and facilities management program; is sympathetic to life cycle management issues; etc.

About You 

We are ideally seeking someone who is:

• Experienced on both end user and service provider sides of the FM/SP relationship
• Experienced in a similar cultural setting - be that media, charity, big tech, etc. The environment is perhaps less “hard nosed” than high end financial, government or legal settings.
• In possession of a relevant professional qualification such as IWFM or CIOB
• Experienced in CAFM and PPM planning and forward maintenance experience
• Experienced in statutory compliance management
• Experienced in the management of contractors, monitoring and reviewing them to a range of agreed service levels
• An experienced manager and leader - capable of developing, implementing, and maintaining systems and service standards
• Contract and supply chain management experience including, service level agreements and performance management
• Extremely experienced in the technical delivery of building services, electrical and mechanical maintenance
• An excellent commercial manager with extensive experience of financial, procurement, supply chain and cost management
• A degree level qualification in mechanical and/or electrical engineering or equivalent through relevant training would be beneficial.
• Additional experience of small works / remedial project delivery (either from end user or service provider perspective) would be advantageous.

In return we are looking to offer a competitive day rate and a six month fixed term assignment schedule for this role.  

If you would like to be consider please contact Paul McQuade for an informal and confidential discussion about the role.