Senior Area Facilities Manager - Luxury Fitness Group
- Employer
- Michael Page Facilities Management
- Location
- London
- Salary
- GBP50000 - GBP65000 per annum +
- Closing date
- 20 Nov 2019
- Reference
- 14056401/001
View more
- Specialist Area
- Facilities management (main)
- Job Level
- Manager / Supervisor
- Sector
- Travel & Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
An exciting opportunity for an individual passionate about fitness and the leisure industry as a whole.
Requiring both Technical and Managerial ability with a desire to provide a first class customer experience to guests.
Client Details
My client is a luxury fitness group offering a first class customer experience to guests, helping them to improve their work/life balance.
They expect high levels of drive and passion from their staff and reward them well for it.
Description
Senior Area Facilities Manager - Luxury Fitness Group
The key areas you will be responsible for include but are not limited to:
Building Systems:
- Visit new clubs as well as clubs under construction to familiarise yourself with the company roll-out process
- Understand all critical system locations in new and existing sites
- Coordinate and manage mechanical, electrical, plumbing, glass and carpentry repairs at each location
- Monitor critical systems (HVAC, BMS, Leak Detection etc)
- Execute all facility service contracts and maintain vendor relationships by way of access and compliance
- Should be available to work outside of normal operating hours eg during nights and weekends as needed
- Schedule 'out of hours' works accordingly as well as visit sites to monitor progress of projects
Clubs:
- Carry out walk throughs of the clubs and studios to maintain a presence as well as record any non-functioning equipment and manage building systems
- Maintain an 'open door' policy in encourage the flow of communication with all management and operational staff
- Coordinate with General Managers to assist the experience delivered to customers, maintaining high standards
- Regular contact with Maintenance Managers to understand works required as well as offer support in a practical way when required
- Run quarterly refresher projects at each assigned location
Equipment:
- Keep up to date records of equipment purchased as well as any repair work completed
- Ensure equipment fits with the overall brand of the business and is operating as intended
- Liaise with fitness equipment manufacturers and vendors to ensure the kit is maintained or replaced as soon as possible
Safety:
- Safely operate the facilities in accordance with all applicable regulatory and compliance requirements
- Lead by example in terms of demonstrating safety rules and behaviours
- Assist local managers to each site with emergency situations and take appropriate action
Admin:
- Lead other Area Facilities Managers as assigned
- Manage annual repair budgets and maintenance budgets for each location as well as individual project budgets
- Identify and manage capital projects once approved by department management
- Prepare weekly reports for VP of Facilities
Profile
Senior Area Facilities Manager - Luxury Fitness Group
This Senior Area Facilities Manager role has a strong focus on both the club and support for the studios across multiple locations.
The ideal person for the role will come from a background working within high-end hotels, residential or customer experience positions.
To be successful in this role you will also need to have a strong understanding of technical requirements and at times be ready to be 'hands on'.
Core attributes sought for the role:
- Relevant experience working within leisure industry or similar fitness environments
- Experience within a high-end or luxury brand hotel will be an advantage
- Business will be a 24/7 role with requirements to work outside of normal 'shift' patterns
- Demonstrable experience providing top level customer service, going out of your way to provide customers with a first class experience
Job Offer
Senior Area Facilities Manager - Luxury Fitness Group
Leisure and Sport
London
Offering a competitive package for the right individual
Excellent benefits available including:
- Private Healthcare
- Pension
- Access to all facilities
- Discounts on products
- Training supported
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