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Soft Services Auditor

Employer
Catch 22
Location
London (Greater)
Salary
Up to £35,000 per annum
Closing date
13 Dec 2019
Reference
CP/12608

Job Details

Our client, a national public organisation, are currently on the search for a Soft Services Auditor to support the contracts management team. You will be expected to do so by carrying out audits to ensure contractors are performing in line with their contracts.  You will be expected to liaise with the wider teams and communicate actions as and when required.     

You will be undertaking multiple audits across a number of Soft FM work streams, completing reports and providing resolutions and management plans for the soft services across a large portfolio of national sites. Supporting audit and quality improvement activity, to ensure collection, completion and accuracy of audit data and complete in a timely manner using a variety of data collection methods.  

Person Specification:

  • Experience of Auditing TFM – Cleaning, Waste, H&S, Security
  • BICS Qualification
  • Must have own vehicle – role will be based at a local office but extensive travel is required
  • Experience of dealing with tricky customers and conflict
  • Work to deadlines
  • Be able to demonstrate being self-motivated and resourceful
  • Able to manage own time and work autonomously; Able to work on own initiative with drive and enthusiasm.
  • Customer Focus- Works to understand customer needs; Strives to exceed expectations;
  • Understanding of Soft FM Services
  • Understanding of service credit models and contractual SLA's
  • Good knowledge of Microsoft packages

Company

From its beginnings in 1982 as a reactive employment agency dealing in last minute temporary help, through the 35 years in between, to the present day, Catch 22 has evolved into one of the country's most well-recognised and trusted recruitment brands.

That evolution, and the variety of services we now offer, has been founded on our commitment to quality in all that we do. Undoubtedly, the bedrock of Catch 22's success is the strength of its people. In an industry where high staff turnover is the norm, we enjoy the commitment of a long-serving and enthusiastic board and workforce, dedicated to maintaining the quality of service that got us there in the first place.

There have been volatile economic times over the course of our history but it is testament to Catch 22's principles that several of our original clients are still using us today. Our ability to adapt and develop has ensured that those clients still enjoy the best possible service at value for money prices.

Nowadays, Catch 22's range of services encompasses the spectrum of the built environment, from basement to boardroom and across all the disciplines that are needed to keep our clients' assets functioning at the optimum.

If you are looking to recruit or looking for a career move, we'd be happy to share our experience with you.

Company info
Website
Telephone
01132428055
Location
Catch 22 Recruitment
6 Park Place
Leeds
Yorkshire
LS1 2RU
GB

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