As the Building Manager working for one of our prestigious Government clients, Ministry of Justice (MOJ) on Petty France street, you will lead and manage the site teams across a prestigious office building in Central London to deliver excellent Facilities Management (FM) services. You will also assist the Regional Manager to deliver strategic, sustainable, integrated facilities services for your allocated buildings whilst driving excellent customer service.

Creating a great workplace experience for our customers and building visitors, you will be working in line with KPIs and SLA performance agreements delivering against these objectives and the budget guidelines to support the site and contract business target.

In addition, your aim will be to generate innovative and efficient ideas for service improvements and client satisfaction.

Responsibilities will include:

• Delivering an excellent workplace experience to customers with a primary focus on facilities management, including soft services and compliance but with an understanding of hard services should the need arise
• Managing and developing a team of soft service (FM) delivery colleagues
• Working with the Regional Manager to lead the team to deliver our service standards, maintain Health & Safety excellence and a secure workplace, driving continuous FM service improvement whilst sustaining a safe environment and improving customer experience
• Actively engaging in the provision of service innovation projects, programs, and processes, keeping the contract informed and updated
• Accountable for the overall management and control of costs in your areas of responsibility for the various service stream within your building
• Managing the Computer Aided Facilities Management (CAFM) system to ensure that all jobs are logged and closed and investigated for resolution
• Ensuring that all contractors abide to the OCS standards and work in safe manner
• Providing monthly reports to the Regional manager on the works completed on the sites under your supervision
• Managing the Computer Aided Facilities Management (CAFM) system to ensure that all jobs are logged and closed and investigated for resolution
• Ensuring that all contractors abide to the OCS standards and work in safe manner
• Providing monthly reports to the Regional manager on the works completed on the sites under your supervision

Experience required:

Education/Qualifications

• Level 2 Qualification in a facilities management or willing to work towards - desirable
• IOSH, managing Safety - desirable
• Hold professional membership (CIBSE,BIFM,IOSH) or willingness to achieve professional membership - desirable
• IT Skills including Microsoft Office, CAFM and preferably SAP software platforms

Working experience/Personal attributes

• Previous experience of managing a building with excess of 50 staff and 4 direct reports and an average turnover of approx. £4.5m+, delivering facilities services (soft services)
• Awareness of legislation relating to building compliance (hard services)
• Good attention to detail
• Competent in performance measurement, analysis and reporting techniques
• Ability to create and maintain strong relationships within the business and with the client, communicating effectively at all times
• Strong verbal and written communication skills
• Strategic with the ability to problem solve and negotiate successful outcomes
• Strong financial understanding with the ability to analyse numerical information and data
• Proactive, customer and solutions focused with the ability to plan and prioritise workload in order to meet deadlines
• Tenacious and resilient
• Ability to work independently and use initiative
• Ability to lead, motivate and provide direction to a diverse team, in a challenging environment
• Strong commercial knowledge and business acumen
• Reliable and responsible with a flexible approach to work

Why join OCS Group UK Ltd?

At OCS Group, we take a partnership approach. That means we start by listening carefully to each customer to understand their requirements, then tailor our services to meet their specific needs. We deliver more than 70 internationally accredited facilities management services - ranging from cleaning, security and catering to waste management - as standalone, bundled or fully integrated solutions.

OCS prides itself as a company that has family values.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS.

What will you get in return?

• An enhanced pension scheme (above auto enrolment rates) - to save for the future
• Life Assurance - to protect your family should the worst happen
• 25 days holiday, plus 8 bank holidays on top
• Option to purchase additional annual leave
• Private Medical Insurance - to protect you
• Access to 100s of high street discounts
• Financial Wellbeing support - Access to low interest loans
• Recognition scheme 'OCS Stars'- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support