Head of Accommodation

University Partnerships Programme (UPP) is the UK’s leading provider of on-campus residential and academic accommodation infrastructure with over 36,000 student accommodation rooms in operation or under construction through long-term, bespoke partnerships with 15 world-leading universities – and this is an exciting time to join a business with an overarching mission to be the strategic partner of choice in delivering infrastructure and asset management services to universities across the UK. 

UPP is seeking to recruit to the important role of Head of Accommodation Services for our portfolio of 4982 rooms at the University of Reading campus.

The Head of Accommodation Services will lead the management of the Accommodation team, with the principal focus on delivery of an efficient occupancy, allocations, marketing and administration service, achieving maximum occupancy levels and high satisfaction levels across the UPP University of Reading portfolio which is made up of thirteen halls of residence based on campus.  Promoting and encouraging effective relationships, communication and liaison with key stakeholders, especially between the Accommodation Team, the University’s Accommodation Contract Management team, welfare support teams and other UPP operational teams is vital to the success of the role.

We are seeking an individual with demonstrable experience of leading occupancy, allocation and service delivery across a large-scale student accommodation or residential accommodation portfolio.  The role calls for a customer focused individual with excellent interpersonal and communication skills and a proven track record of successful stakeholder engagement and relationship management.  You will have the proven ability to lead, manage and develop customer focused teams. 

UPP is an inclusive and flexible employer that offers excellent employee benefits in addition to competitive base salaries and bonus potential.

For a confidential briefing discussion please contact our retained advisor James Gregory (james.gregory@mrgpeople.co.uk) at The Management Recruitment Group (MRG) on 0203 962 9900 or 07966827391.  Applications should consist of a CV and covering letter and should be sent to james.gregory@mrgpeople.co.uk.  All direct and third-party applications will be forwarded to MRG.