At ICON, it’s our people that set us apart.

As a global provider of drug development solutions, our work is serious business. But that doesn’t mean you can’t have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry! Are you one of them?

At ICON, we have an incredible opportunity for a Senior Facilities and Administration Coordinator to join the team in our UK, Coventry location.

The Role:

Coordinate the day-to-day operations of site facilities at the Coventry office and for 7 UK clinic locations, ensuring processes and procedures are streamlined to achieve maximum efficiency in terms of cost and productivity.

• Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Travel (approximately .5%) domestic and/or international.
• Uses discretion to identify and resolve day-to-day issues to maintain and/or improve service efficiency.
• Coordination of essential central services such as reception, security, maintenance, mail, cleaning, catering, waste disposal and recycling, ensuring facilities are well maintained and fully operational in all locations.
• Assist with management of local Facilities and Administration budget, annual budget preparation forecasting and invoice review and tracking
• Monitor use of Facilities Online System, responding to tickets and ensuring compliance with department metrics.
• Source and monitor suppliers, including ordering, stock control and distribution in compliance with procurement and purchasing policies.
• Support and compliance with Global Business Continuity program
• Health & Safety (H&S) Management —Act as local H&S Officer or liaise with the company H&S Officer to ensure building meets H&S requirements and complies with H&S legislation. Responsible for a call-out system for emergencies or alarm-related calls. Implementation and compliance with fire safety procedures
• Coordination and Delivery of Facilities and Administration Induction for new employees
• Support other GBS functions at a local level where required (HR IT, Finance).
• Keep management informed of any issues within the organization that require attention.
• Assist with additional facilities-related projects for the department as assigned.
• Provides guidance and support to junior level team members.

What you will need:

• A minimum of 3 years’ experience in a Facilities and Administration related role
• High School Diploma or local equivalent
• Experience in budgeting and financial management
• Strong Supplier negotiation and management skills
• Strong interpersonal skills and ability to interact at all levels and across cultures.
• Health & Safety experience and/or qualification preferred
• Strong oral and written communication skills, with fluency in English.
• Experience with Microsoft Office applications