To enhance the customer experience and reputation by effectively managing the Hard Services Team, equipment, resources and third party suppliers ensuring the FM operation is in accordance with the client service level agreement and company standards & procedures.

Client Details

A leading Facilities Provider who specialise in a variety of sectors. The successful candidate will look after a prestigious education site in central London.

Description

To promote a safety culture and ensure the Hard Services Team & subcontractors are aware of and operate in accordance with company and client Health, Safety & Environmental procedures at all times.

To ensure the delivery and quality of the Hard Services operation is in accordance with the client service level agreement, company procedures & external accreditation.

To be responsible for the delivery of the Hard Services labour, equipment & resources budget for the contract in line with or exceeding company targets.

To deputise for the Contract Manager as required.

To manage the control & governance any third party suppliers or contractors as required ensuring they meet or exceed the agreed service level agreements.

To ensure the Hard Services operation continually improves in all areas of the operation - Quality, Cost, Delivery & Safety

To ensure the right number of people, trained to the right skill level are in place to achieve the required Hard Services service and a training & succession plan for the teams is in place.

Profile

Experienced in the management of reactive and planned maintenance.

Ability to problem solve and fault find.

Line management of direct engineers and working with subcontractors to deliver services.

Attention to detail - understanding technical data/engineering reports.

Working knowledge of statutory compliance and adherence to safety processes.

Experience planning and scheduling complex maintenance projects to run efficiently.

Experience using CAFM systems (Concept/Maximo/Top desk etc)

NEBOSH Certificate or Diploma in Health & Safety or willing to work towards

Job Offer

Competitive annual salary on offer.

Opportunity to work for a leading service provider on a prestigious site in London.