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Contract Manager - Grounds Maintenance

Employer
OCS Group UK Ltd
Location
Hyde Park, London
Salary
£48,000 - £52,000 + Benefits + Car Allowance + Bonus
Closing date
20 May 2021
Reference
GR/10211

This is a fantastic opportunity to join us and become the Contract Manager for the famous and prestigious royal grounds of Hyde Park in London.

Your role will be to ensure the safe and profitable operational delivery of the Hyde Park Grounds Maintenance contract within our Specialist Services division, providing the highest quality service delivery to the customer in accordance with the client specification and company procedures through a highly motivated and appropriately trained team of operational support staff.

You will be taking a direct interest in the health and safety of yourself, your team and others who may be affected by your work activities, participating and supporting events on the contract as required.

Responsibilities will include:

  • A comprehensive knowledge of Health and Safety policy and procedures together with knowledge of the relevant legislation. Ensuring all requirements are communicated to members of the team and that they are met
  • Leading and inspiring safety excellence, championing a zero-injury culture
  • Identifying areas for improvement and implementing to ensure constant improvements in safe working practices
  • Ensuring all staff are trained appropriately for the tasks they carry out and detailed training records are maintained        
  • Setting and delivering (or exceeding) annual budgets
  • Providing accurate forecasting on a weekly, monthly and annual basis or as requested
  • Taking responsibility for cost control, margin maximisation and securing new business
  • Working consistently with the customer to understand their needs and delivering accordingly
  • Maintaining high standards at all times
  • Managing any complaints swiftly and to the customers satisfaction
  • Ensuring the OCS image is reflected positively through staff appearance and behaviour
  • Undertaking and supporting staff training
  • Encouraging staff to support change where necessary
  • Setting clear objectives for the team
  • Generating and monitoring plans for the teams, whilst considering time and budget constraints
  • Ensuring productivity is maximised
  • Audit work via site inspections ensuring the quality of work is audited by us rather than our clients in the first instance
  • Communicating and engaging effectively with others, both inside and outside of the organisation
  • Understanding when to escalate problems
  • Building and maintaining motivated and empowered teams
  • Advising, coaching and supporting team members
  • Setting clear objectives for the teams
  • Ensuring all compliance requirements such as PAT testing, Loler Inspections, Fire extinguisher checking, routine fire related inspections, legionella testing etc are carried out

Experience required:

Education/Qualifications

  • Good standard of education (min GCSE A-C) or equivalent in Maths and English or can demonstrate equivalent skills and ability
  • Excellent skills in Microsoft Office (Word, Excel, Outlook etc.)
  • Horticultural Qualifications preferred e.g. RHS, Level 3 diploma, ND, HND or Degree or equivalent knowledge
  • Full Driving Licence required

Working experience/Personal attributes

  • Strong experience as a Grounds Maintenance Manager, with a good knowledge of horticulture
  • Excellent personnel management and motivational skills and demonstrate team building skills
  • Passionate and enthusiastic with a resilient and robust approach to the contract
  • Clear thinker, able to effectively problem solve
  • Ability to follow policy and procedures – good understanding of Health & Safety requirements
  • Ability to ‘listen’ and understand client needs and generate a solution to the clients expressed needs
  • Customer focused
  • Must be self-motivated and results orientated and able to communicate at all levels
  • Highly organised with the ability to prioritise workload and delegate effectively to direct reports
  • Flexible approach

Why join OCS Group UK Ltd?

From providing a first-class shopping experience at major retail and leisure establishments, to maintaining critical factory facilities for well-known industrial organisations, to supporting the patient journey at large hospitals, we provide the essential services that keep businesses and societies running day in and day out.

At OCS Group, we take a partnership approach. That means we start by listening carefully to each customer to understand their requirements, then tailor our services to meet their specific needs. We deliver more than 70 internationally accredited facilities management services – ranging from cleaning, security and catering to waste management – as standalone, bundled or fully integrated solutions.

OCS prides itself as a company that has family values.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS.

What will you get in return?

  • An enhanced pension scheme (above auto enrolment rates) - to save for the future
  • Life Assurance – to protect your family should the worst happen
  • 25 days holiday, plus 8 bank holidays on top
  • Option to purchase additional annual leave
  • Private Medical Insurance – to protect you
  • Access to 100s of high street discounts
  • Financial Wellbeing support - Access to low interest loans
  • Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
  • Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
  • Long Service Awards
  • Cycle to work scheme- discounted bicycles
  • Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support
  • Successful candidates for this role, who meet the eligibility criteria, may have the opportunity to undertake a formal work-based training course under our commitment to personal and professional development through the Government’s apprenticeship scheme

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