Electrical Technician

An excellent opportunity has risen with a leading telecommunications company to join their team as a Electrical Technician. You will be required to respond to reactive and emergency faults and conduct reactive maintenance work to ensure compliance SLA’s, as well as completing daily plant/building inspections and to provide operational support to the business via helpdesk requests. Key Responsibilities

· Complete site training and keep up to date with the latest operational procedures

· An understanding of planned preventive maintenance for the building

· Carry out any routine maintenance (if required) on equipment to include fault finding, problem solving and minor repairs to minimise down time

· Full, accurate and timely completion of all maintenance logs, schedules, etc. to comply with Health and Safety legislation and company, insurance and ISO requirements, etc.

· Engage with external vendors as required and accompany/assist them while on site

· Ensure there are adequate supplies of spares on site for commonly used parts and log these in a stock sheet

· Maintain a service record of all planned maintenance work undertaken

· Complete assigned building maintenance and Helpdesk tasks whilst actively interacting with end users, and the building maintenance lead within the required SLA. Ensure the new helpdesk process is a success and the system is kept up to date

· Carry out daily building checks, ensuring a proactive approach to the up keep of the building. Inspecting all facilities to ensure good working order and state of repair

· Health & safety checks where necessary. Report problems and/or unsafe practices to relevant Supervisor and Health and Safety Manager, together with any recommendations for improvements

· Participation in a 24/7 on call rota will be required (on-call rates apply)

· Carry out all minor repairs in relation to building and utilities, planned and executed in such a way so as to minimise risk or inconvenience to others

· Follow up on action points agreed on by FM and maintain a log, such as daily checks

· Minor troubleshooting & maintenance for office equipment if required

· Review processes, procedures, systems, paperwork, etc. in own area, and make suggestions for improvement

· Communicate process changes to relevant parties in order that relevant follow up may be carried out, e.g. training

· Ensure full and timely reporting of all major breakdowns, significant problems, repair requirements, delays or machine down time to relevant personnel (FM/H&S)

· Liaise with customers and suppliers as necessary to clarify technical details and overcome problems

· Must be flexible and assist the FM team in any role required by the business.

Person Specification

· Must hold relevant electro technical qualifications in electrical installation work including 18th edition requirements for electrical installations

· City & Guilds 2391-10 or 2394/5 in inspection and testing qualification, or equivalent

· BEng or BSc or MEng or Msc in Electrical Engineering

· You will need a current/valid ECS/JIB card at approved electrician grade

· Has completed a recognised electrical apprenticeship

· Commercial PPM & Reactive maintenance in line with SLA’s

· Planned & Reactive maintenance

· Experience in building services/operations /Business critical plant

· Willingness to attain cross skilling

· IT Literate (Exel,Word,Outlook,CAFM,BMS)

· Excellent customer service and communication skills

· Demonstrate good planning, organising and prioritising skills

· Present/Chair meetings providing critical works/PPM updates to senior FM figures

· Ability to show examples of using initiative and judgement to resolve problems

· Experience Business critical plant

· ISOH or equivalent H&S training preferred

· Comply to all current, future health and safety legislation at all times

· Experience of working in a helpdesk based environment would be advantageous