Contracts and Compliance Manager (Student Accommodation FM)

University of the Arts London is a hotbed of creativity, innovation and invention across the knowledge economy. Drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts UAL is hugely international, with a reputation that attracts over 18,000 students from over 130 countries, creating a vibrant, multi-cultural community environment.

Accommodation Services currently accommodates over 3,200 students in 12 halls of residence located throughout London on fixed term tenancies. The department is comprised of Central Accommodation, Residential Operations, Communications and Marketing, Finance, the Social Programme and a Commercial Summer Business. We are a vibrant multidisciplinary and diverse team, priding ourselves on innovation, high standards, customer focus and student experience.

Reporting to the Residential Operations Manager, the newly created post is responsible for effective management of all outsourced contracts, including cleaning, planned preventive maintenance (PPM), pest control, security, grounds maintenance. You will support the residential operation at UAL Facilities Managed halls to ensure a best-in-class student experience.

This is a role that will suit proactive individuals who take real pride in delivering high levels of customer satisfaction and creating a culture of service excellence. You will set high standards and be adept at providing a supportive and demanding environment for staff to excel.  You will also possess an eye for detail with high levels of personal drive and enthusiasm.

UAL offers generous leave, an excellent defined benefit pension scheme and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity.

For a confidential discussion and/or the Candidate Brochure, please contact our retained advisor Hannah Searle at MRG. Applications should consist of a CV and Covering Letter and should be sent to Hannah Searle.

University of the Arts London aims to be an equal opportunities employer embracing diversity in all areas of activity.