FM Technical Manager (Hard Services & Energy)

University College of Estate Management
Reading, Berkshire
up to £42,000 per annum
Closing date
15 Aug 2022

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This is a key new role which has been introduced to support UCEM in our ambition to be the world’s most sustainable university. Joining our expanding team of FM professionals, you will ensure UCEM buildings and working environments remain functional, efficient, and safe. You will play an integral part in our ambitious drive to net zero, championing sustainability initiatives, concentrating specifically on elements relating to carbon management, energy, and water management. You will work to ensure that the institution continually improves its capabilities and efficiencies while upholding building compliance and energy-related requirements (e.g. ESOS and SECR).

Role accountabilities and responsibilities

  • Ensure that all building statutory testing takes place and act as duty holder across multiple systems including, but not limited to, L8, Fgas, PAT testing, low voltage electrical systems and lifting equipment (LOLER).
  • Proactively manage Planned Preventative Maintenance (PPM) at Horizons and Shinfield Grange.
  • Act as host for external contractors undertaking servicing and works on site.
  • Respond to any maintenance issues reported and liaise with the Head of Facilities and/or third parties to rectify any issues.
  • Plan and schedule maintenance workload to ensure minimal disruption to the business.
  • Analyse data, site visits, pinpointing and deliver savings/risk management opportunities.
  • Produce monthly and ad-hoc reports on utilities consumption and building issues to ensure management receive appropriate information in an accurate and timely manner.
  • Offer technical support and guidance concerning energy and water efficiency.
  • Develop KPIs and targets to measure performance in relation to energy and water efficiency. Monitor and analyse KPIs against targets to identify trends and opportunities for performance improvements.
  • Conduct energy, emission and water audits and provide detailed findings and recommendations on energy consumption, efficiency, and management.
  • Ensure that internal systems, procedures, and processes support the delivery of UCEM’s sustainability aspirations.
  • Translate data and trends into recommendations and solutions through business cases and Board reports.
  • Lead change by being a ‘Sustainability Champion’. Encourage innovation and engage staff, influencing their thinking and changing behaviours, so that sustainability is always considered in decision making processes.
  • Monitor external developments in relation to energy and carbon management. Report findings on a regular basis and make recommendations for improvement where appropriate

Project work

  • Devise and successfully implement UCEM’s Environmental Management System (EMS) to be ISO14001 audit ready.
  • Lead the process for securing and maintaining our accreditation under ISO50001 (Energy Management) and the Carbon Trust Standard.
  • Develop a roadmap to achieve UCEM’s commitments to reducing energy use, carbon emissions and costs.
  • Work with the Head of Facilities on UCEM’s Sustainability Strategy ensuring the UN Sustainability Development Goals (SDGs) are embedded within the FM maintenance programme.
  • Collate information and data for the Estates and Operations OfS, and HESA annual returns, as well as UCEM’s Sustainability report.

Health & Safety Compliance

  • Review and where necessary write, Risk Assessments and Method Statements for UCEM FM maintenance activities.
  • Undertake building audits and Health & Safety checks including appropriate COSHH records.
  • Ensure building compliance in accordance with BS 8210:2020.
  • Ensure active promotion and compliance with UCEM policies and procedures especially the SSAW and Permit to Work for contractors.
  • Keep up to date with legislation, policy, accreditation and programme requirements to ensure these are implemented and understood by both UCEM staff and supply partners.

Other duties and responsibilities

  • Assist Head of Facilities where necessary in Incident Management and Business Continuity.
  • Undertake FM Duty Manager role as per the roster and handbook.
  • Continually promote and support a team spirit approach within the FM Team.
  • Provide cover within the team as and when required.
  • Act as Deputy for Head of Facilities and supervise the team in their absence
  • Undertake any other duties associated with the nature of this role which may be required from time to time

Line management responsibility:

NO – however, you will supervise the team in the absence of the Head of Facilities.

Budget responsibility:

NO - however, you will work closely with the Head of Facilities to deliver various items of the Facilities budget, and CAPEX budget with a particular emphasis on utilities budgets.

In this role you will liaise with:

Internal colleagues including SLT and external supply partners & contractors.


Qualifications and training


  • GCSE Maths and English Language Grade C or 4 or above
  • Technical FM qualifications or extensive knowledge of Hard FM services with supporting experience


  • Further education level qualifications
  • Degree level qualification
  • IOSH Managing Safely

Please be aware that as part of onboarding processes, we will seek original documentary evidence of the relevant academic and/or professional qualifications which you include within your job application

Previous experience


  • Experience / knowledge of FM building operations
  • People management or supervisory experience
  • Familiarity with Building Energy Management Systems, monitoring and targeting software
  • Experience of ISO50001 and ISO14001 certification
  • Undertaking and writing risk assessments


  • Experience within the education sector / Built Environment / Higher Education
  • Experience of BREEAM and SKA certification / Well building
  • Managing and building a compliance function to BS 8210:2020

Skills, knowledge, and aptitudes


  • Strong verbal and written communication skills, particularly in relation to procedures, business cases and reports
  • A confident and experienced professional who is driven by the notion of excellence in compliance, customer satisfaction and continuous improvement
  • Organisational skills and the ability to meet deadlines
  • Ability to work on own initiative and often independently
  • Ability to take ownership of tasks from start to completion
  • Ability to work under pressure without compromising attention to detail
  • Ability to build relationships with stakeholders, both internally and externally at all levels
  • Strong MS Office skills and ability to pick up new systems - Skilled at translating data and trends


  • Contract management skills
  • Knowledge and understanding of legislation relating to energy and carbon management

Other requirements or special requirements


  • Alignment to the UCEM core values of Passion, Integrity, Excellence and Support; all employees are expected to demonstrate our values at work:
  • Commitment to delivering positive outcomes for our students; we want our students to be successful
  • You must be prepared to undertake compulsory online training should you be appointed; this includes Data Protection, Health & Safety, Safeguarding, and Prevent


  • Salary up to £42,000 per annum
  • 26 days paid holiday (rising to 28 with service) plus paid bank/public holidays plus up to 5 paid closure days; all per holiday year Full Time Equivalent. Our holiday year runs from 1 August to 31 July. We also have a holiday buy and sell scheme in place.
  • Pensions auto-enrolment to the People’s Pension salary exchange scheme (the term we use for salary sacrifice). You may opt out of salary exchange but remain in the scheme, or you may choose to opt out altogether.
  • Wellbeing support and full access to the Employee Assistance Programme. This includes mental health support; several UCEM employees are trained Mental Health First Aiders.
  • Car parking may be available at our Horizons office; this depends on your designated place of work and working pattern, as well as parking availability; you may ask to join the waiting list. Do not assume you will have parking when you start employment; you must plan for alternative travel to work if attending Horizons.
  • Cycle to Work salary sacrifice scheme and access to Tax-Free Childcare (Government scheme).
  • Life assurance cover.
  • Employer-funded Health Cash Plan (Simply Health)
  • Charity giving options available.
  • As a UCEM employee you will have access to Microsoft Office 365 applications for personal use.

On the Join the team page of our website, you will find the full list of employee benefits at UCEM


All job applications must be sent to and if you apply via a jobs board, please make sure you have sent all required documents otherwise we will be unable to consider your application.

Please send the following to (you will receive an auto-response):

  1. Your up-to-date CV;
  2.  A covering letter or email message outlining your suitability* for the role; AND
  3. A completed Recruitment Check Form which is available from the Current vacancies page of our website.

The above items constitute a complete job application. *We hope you take time to consider the UCEM values when you prepare your job application. You may also wish to consult our vision and strategy document:

NO AGENCIES: We are not using agencies for this vacancy and we cannot accept any CV submissions. Please do not contact us as we can only repeat this message.

Informal discussion

If you are unsure whether to apply, perhaps because you do not meet all essential criteria, we encourage you to call the hiring manager to discuss this further (details below). If you are excited by this vacancy do not rule yourself out; it still might be worth applying

For an informal discussion about the role please contact Kathy Matthews on 0118 4672077 or email

For any other enquiries please contact HR on 0118 467 2433 or email

Closing date and next steps

Monday 15 August 2022 at noon.

HR will screen all applications in person and all applicants will receive a response confirming the status of their application. We value the time taken to make a job application and the interest shown in UCEM.

Interview details

Dates for interview will be advised to you later in the process.

Please indicate on your Recruitment Check Form any dates that you cannot make, up to 4 weeks from the closing date. This helps us to plan interviews should you be shortlisted, prior to contacting you.

Applications may be reviewed prior to the closing date and occasionally, you may be invited to interview ahead of the closing date.

Interviews will take place in our Reading office.

Please be prepared for a two-stage interview process, held on different dates. As part of the interview process, you will meet with a member of the Executive. Sometimes we may conduct a telephone interview at first or second stage.

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